A holiday rep waved a gun around by the side of a hotel ... They complained to travel firm Tui about the incident at Tenerife's Aguamarina Golf Hotel. A Tui spokesman said teams would be reminded ...

‘At that point our holiday had turned into a living nightmare and I was in tears contemplating booking a flight home. I got in touch with the TUI rep for the area, who was perfect, he did all he ...

The CEO of TUI has warned that Majorca and the Balearic Islands are becoming too expensive for families and that they may seek alternative destinations for their summer holidays. Sebastian Ebel ...