When TriMet launched its Safety Response Team in 2021, sending unarmed workers trained in de-escalation onto Portland’s ...

When TriMet launched its Safety Response Team in 2021, sending unarmed workers trained in de-escalation onto Portland’s public transit system, the agency emphasized the program as part of a ...

For the first time KATU heard from TriMet after a bus driver's heroic actions on Wednesday. TriMet also said drivers are trained to de-escalate a crisis. It was like a scene out of a movie, as ...