Still, online-chat waiting times aren't bad and we've been able to speak with Amazon reps after waiting just a few minutes. Once it's time to talk to a customer service rep, the process is ...

Though Amazon now has its Rufus AI chatbot to help explain products and find deals, I don't think it's worth using—and I'm not waiting around for it to improve. Instead, I use Perplexity to find deals ...

Amazon is shutting down its Chime meeting and calling application on Feb. 20, 2026, and shifting to Zoom for internal use.

Porch pirates have had a devastating impact on Americans with millions affected. Thankfully, shopping giant Amazon has some ...

Amazon told me the cards, which I received as a bonus from work, were revoked because they had been 'reported lost or stolen ...

In fact, the biggest impact will be inside Amazon: the company is shifting to Zoom as its default for virtual meetings. “When we decide to retire a service ... a big Amazon customer, noting ...

An Orpington woman is “outraged” by Amazon after a knife she ordered was delivered to her workplace without any age ...

Amazon has sent out Alexa-themed invites for the February 26 event. Read our beat-by-beat breakdown of the event as we react to the news.

Amazon.com, Inc. stock is oversold with RSI under 30 and prices below Bollinger Bands. Click for a full technical analysis ...

What it takes to create a positive agent experience, hurdles businesses to overcome and how technology is shaping the future ...