Sponsored by Join Ken Burke, chief executive officer and president at High Falls Advisors, as he discusses how they offer a comprehensive suite of financial service including tax, estate planning, ...

Leaders in Citi's technology unit and its "crown jewel" services unit announced a raft of changes as key leaders step down.

A new possibility is now emerging to challenge the notion of SaaS as we know it: "service as software" (S'aaS). It is more ...

A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...

Managed IT support services have become a crucial element for businesses of all sizes seeking to enhance their technological ...