Company settled charges that it didn't notify regulator after more than 100 complaints about the battery overheating. This is the latest such case following penalties against Peloton, Whirlpool and ...

This is the second part of our series on open-source communities and forums that are crowd-sourcing consumer tech support for ...

Thanks to dedicated online forums, many people have been able to use crowdsourced, publicly available software to resuscitate ...

Medical billing errors and improper claim denials have been redefining the financial future of millions of families. These ...

Allstate’s Arity sells access to millions of drivers’ data to third parties for purposes beyond saving drivers money on their ...

New analysis by repair advocates underscores need for enforcement, further state progress to ensure people can fix their stuff ...

Skyrocketing electricity demand from data centers is slowing our nation's transition to clean energy, and putting consumers ...

Here are our past reports and research on food safety and food recalls: Food for Thought 2025 Hospitalizations, deaths from contaminated food doubled in 2024; 98% of all illnesses linked to just 13 ...

5,707 pre-industrial plastic pellets collected in recent cleanup in South Carolina.

Single-use plastic can cause major environmental damage, but paper substitutes also have downsides. What if there was a third way?